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| Whether you want to improve on the existing leadership skills you have in your team, or whether you want to train new emerging leaders to take on responsibilities, this course aims to highlight the necessity of understanding an individuals own potential while understanding the nature of interpersonal interactions. 1. Leadership Styles. What are the different styles of leadership and where are they appropriate. We look at Democratic, Autocratic, Consultative and Laissez Faire management types. After exploring how each of these styles work, we will then discuss which is the most appropriate and when and in what situation to apply them. Finally, each individual will realize their own unique style of management. We then ask the question, “what kind of leader do you aspire to be?” | ||
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| 2. Leadership Qualities. This is a group led discussion. We ask the question, “is it enough to have the loudest voice?” We will explore what attributes a character might have to use in order to get the best out of a team of co-workers. | ||
![]() | 3. Emotional Intelligences. According to John D. Mayer and Peter Salovey, two of the leading researchers on the topic, emotional intelligence (EI) is “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.” Interest in emotional intelligence has grown significantly since the 1990s, with research suggesting that good emotional understanding can lead to increased social effectiveness. 4. Goal Setting. Making sure that the team all understand the ultimate goal and how to get there, will usually increase the efficiency of the team and cause less frustration. Participatory decision making by the team can often lead to a wider selection of solutions as more lateral problem solving might be employed. Those teams that have shared the goal setting process might be said to have ‘ownership’ of the decision making, and are more likely to work towards the goal effectively. 5. Effective Communication Styles. Reading body language Effective communication does not necessarily mean the way we speak and what we hear. In fact much of human communication is done by body language and the tone of voice. In this section we explore different ways to anticipate how a person might react to what we say. We also look at language skills and particularly, how to ask the right question to get the information we require. Conflict resolution When everything breaks down and your team is not working together, it may be time to arbitrate between opposing sides. This module looks at how to recognize potential problems before they arise, and if there is a conflict, how to resolve it and get the staff back on track. Support and commitment This module looks at how to instil commitment from the team. We also look at how the team leader might be required to support the actions of visions of the team. How much leeway does a leader give, and when to say ”no more”. | |
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6. Team Personalities. The Belbin Model - This model identifies character traits and how they are utilised within a team. We discuss the relevancy of such models and attempt to put ourselves into the model. We will discuss whether recognising a persons’ perceived place in a team will affect how we interact with that person. 7. Effective Decision Making Is it better to make a wrong decision than make no decision at all? This module looks at the way we make decisions and what happens to team dynamics when no decision is made. 8. Performance Feedback. Feedback can be both positive and negative. Having said that, even negative feedback might lead to a positive outcome. Unfortunately, sometimes it is hard to accept the feedback that is given. This module looks at how to create the right kind of environment to encourage feedback. | ||
![]() | 9. Time Management. Time Management can be a problem for team leaders in a number of different ways. In this module we look at ways a manager might manage the time work of the team, how to manage the time of a project and how to instil a sense of urgency into individual team members. Please use the Choices Page and tick the modules that you are interested in. You can choose modules from other courses to make your programme unique. | |













